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732-840-0888
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Shipping & Refund Policy

Shipping Policy

Van Holten’s Chocolates ships via USPS Priority Mail which delivers in approximately 3-5 business days after shipment.

Please be advised that products are typically shipped within 3 days of receiving orders. Because many of our products are made on demand, orders are often processed as soon as products are manufactured. We do not warehouse or store any that many of our products and appreciate your understanding patience in this matter.

Please be sure that all information provided regarding “ship to” addresses are 100% correct. Van Holten’s Chocolates reserves the right to charge the customer an additional $5.00 for incorrect addresses provided. Please check that street numbers, names, zip codes, and even street endings, ie.,”Circle”, “Lane”, “Street” are correct. Van Holten’s Chocolates is not responsible for shipments returned to sender because of invalid address. If a shipment is returned for the aforementioned reason, the customer will be notified. Shipments will be resent to the corrected address after the customer is charged again for shipping.

If a product is damaged by USPS, please call (732) 840-0888, or contact us at sales@vanholtenschocolates.com.

Refund Policy

Van Holten’s Chocolates prides itself in manufacturing wonderful products with a 100% satisfaction guarantee. If there is a problem, we want to know about it! Please contact us at (732) 840-0888 or at sales@vanholtenschocolates.com to submit a claim.